Besttobuy operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the “Service”). Besttobuy is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you. Depending on how you interact with the Service, your country or region of residence, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card and debit card numbers, financial account numbers, payment card information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related information.
Account information, including your username, password, security questions, preferences, and general settings.
Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
Communications, including information you provide when you contact us, such as the content of customer support inquiries.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about how and when you use or browse the Service.
We may collect personal information from the following sources:
Directly from you, including when you create an account, access or use the Service, contact us, or otherwise provide personal information;
Automatically through the Service, including information collected from your device when you use our products or services or visit our website, and information collected through cookies and similar technologies;
From our service providers, including when we engage them to provide specific services and they collect or process personal information on our behalf;
From our partners or other third parties.
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
We use your personal information to provide the Service, including fulfilling our contract with you; processing payments; shipping orders; remembering your preferences and interests; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; arranging shipping; assisting with returns and exchanges; enabling product reviews; and delivering a personalized shopping experience, such as recommending products based on your purchase history. This may include using your personal information to better customize and improve the Service.
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying online advertisements for products or services on the Service or other websites based on your prior purchases, items added to your cart, or other activity on the Service.
We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action regarding potentially fraudulent, illegal, harmful, or malicious activity; protect public safety; and maintain the security of our Services. If you register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.
We use your personal information to provide customer support, respond to your requests, deliver efficient service, and maintain our business relationship with you.
We use your personal information to comply with applicable laws or respond to lawful requests and legal processes, including those from law enforcement or government authorities; to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings; and to investigate or address potential violations of our terms or policies.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
To Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and delivery.
To business and marketing partners to provide marketing services and deliver advertising to you. For example, we work with Shopify and third-party services to support personalized advertising based on your online activity across different merchants and websites. These partners use your information in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of the sharing of your information for targeted advertising and marketing purposes.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as for shipping products or through your use of social media widgets or login integrations.
Within our affiliates or corporate group.
In connection with business transactions such as a merger or bankruptcy, to comply with legal obligations (including subpoenas, search warrants, or similar requests), to enforce our terms or policies, or to protect or defend the Service, our rights, or the rights of our users or others.
The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service in order to provide and improve the Service. Information you submit through the Service is transmitted to and shared with Shopify and may be shared with third parties located outside your country or region.
We also use certain Shopify-enhanced features to help protect, develop, and improve our business. These features integrate data from your interactions with our store, other merchants, and Shopify. To provide these features, Shopify may use personal information collected about your interactions with us, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal information and for responding to your requests to exercise your rights related to that processing.
For more information about how Shopify uses your personal information and your rights, please review the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights via the Shopify Privacy Portal.
The Service may include links to websites or other online platforms operated by third parties. If you visit these sites, please review their privacy and security policies and terms of service. We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party sites. Information you share on public or semi-public platforms, including social media platforms, may be visible to other users of those platforms and is not subject to limitations on use by us or third parties. The inclusion of such links does not imply our endorsement unless expressly stated.
The Service is not intended for children, and we do not knowingly collect personal information from minors in your jurisdiction. If you are a parent or guardian and believe your child has provided personal information to us, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as defined by applicable law) personal information of individuals under the age of 16.
No security measure is perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information through unsecured channels.
We retain personal information for as long as necessary based on factors such as maintaining your account, providing the Service, complying with legal obligations, resolving disputes, and enforcing applicable agreements and policies.
Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances:
Right to access / know – You may request access to the personal information we hold about you.
Right to deletion – You may request that we delete your personal information.
Right to correction – You may request that we correct inaccurate personal information.
Right to data portability – In certain circumstances, you may request a copy of your personal information or that we transfer it to a third party.
Managing communication preferences – You may opt out of promotional emails at any time using the unsubscribe link provided in our emails. You may still receive non-promotional communications related to your account or orders.
You may exercise these rights through the Service or by contacting us using the details below. For more information about Shopify’s data practices and rights related to Shopify-processed data, please visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. Where permitted by law, you may appoint an authorized agent to make requests on your behalf, subject to verification requirements. We will respond to requests within the timeframes required by applicable law.
If you have concerns about how we process your personal information, please contact us using the information below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority.
Your personal information may be transferred to, stored, and processed outside your country or region. Where personal information is transferred outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms recognized by UK authorities, unless the destination country is deemed to provide an adequate level of data protection.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Privacy Policy on this website and update the “Last Updated” date as required by law.
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us by email at besttobuyhongkong@outlook.com
or by mail at:
Room 209, No. 65 Yousong Road,
Shenzhen, Guangdong, 518000,
China
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